Privacy Policy

1. Introduction

At AutoElite, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Vehicle information (make, model, year, VIN)
• Payment information (processed securely through our payment providers)
• Service preferences and history
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Usage data and website interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your service requests and payments
• Communicating with you about your appointments
• Sending service reminders and updates
• Improving our website and services
• Marketing and promotional communications (with your consent)
• Complying with legal obligations

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Payment processors for transaction handling
• Insurance companies for claim processing (with your consent)
• Legal authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure storage systems
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your information
• Withdraw consent for marketing communications
• Request data portability

To exercise these rights, please contact us at privacy@autoelite.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser preferences.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us: